Contact us

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Contact us

All sales are final, and we do not offer refunds. However, we want to ensure you are happy with your purchase. If your item doesn’t fit, you may return it for an exchange in a different size, subject to availability.

• Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

• Exchanges must be requested within five days of receiving your order.

• The customer is responsible for return shipping costs.


Please contact us at info@earthe.store to initiate an exchange. We’re here to help!

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.